Terms of service
Terms of Use — Elio Ltd
Welcome to the Elio website (the "Site"), operated by Elio Ltd ("Elio", "we", "us"). By accessing or using this Site, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use the Site.
These Terms of Use govern your use of the website itself. Purchases made on the Site are additionally governed by our [Terms and Conditions of Sale — link to be added], which include your full consumer rights, including the right of withdrawal.
1. Eligibility
By using this Site, you confirm that you are at least 16 years old, or that you have the consent of a parent or legal guardian to use the Site.
2. Acceptable Use
You agree to use the Site only for lawful purposes. You agree not to:
- Use the Site in any way that could damage, disable, or impair its functioning
- Attempt to gain unauthorized access to any part of the Site, other user accounts, or our systems
- Use any automated system (bots, scrapers, etc.) to access or extract data from the Site without our prior written consent
- Upload or transmit any content that is unlawful, harmful, defamatory, or infringes the rights of others
- Use the Site to transmit spam, malware, or any other harmful code
We reserve the right to suspend or terminate your access to the Site if we reasonably believe you have violated these terms.
3. Account Registration
If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized use of your account.
4. About Our Products
Elio products are sourced and selected to meet applicable EU product safety and labeling requirements for outdoor and travel equipment. Product information, including technical specifications and compliance documentation, is maintained and made available to competent authorities upon request.
5. Intellectual Property
All content on this Site — including text, graphics, logos, product images, the Elio name and visual identity — is the property of Elio Ltd or its licensors, and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written permission.
6. User-Generated Content
If the Site allows you to submit reviews, comments, or other content, you grant Elio a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with the Site and our marketing.
You are solely responsible for any content you submit, and you confirm that it does not infringe on the rights of any third party or violate any applicable law. We reserve the right to remove any user-generated content at our discretion.
7. Product Information & Disclaimer
We make reasonable efforts to ensure that product descriptions, specifications, and images on the Site are accurate. However, we do not warrant that all information is error-free, complete, or current at all times.
Information provided on the Site regarding product use, assembly, or outdoor activities is provided for general informational purposes only. Always follow the instructions and safety guidance included with each product.
8. Third-Party Links
The Site may contain links to third-party websites that are not owned or controlled by Elio. We are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing linked sites is at your own risk.
9. Limitation of Liability
As a consumer purchasing from Elio, your statutory consumer rights — including the right of withdrawal and statutory warranties described in our Terms and Conditions of Sale — are never limited or excluded by this section.
To the fullest extent permitted by applicable consumer protection law, Elio shall not be liable for indirect or consequential damages arising from your use of, or inability to use, the Site itself (as opposed to the products purchased, which are covered separately under our Terms and Conditions of Sale).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or liability for fraud.
10. Availability of the Site
We aim to keep the Site available at all times, but we do not guarantee uninterrupted or error-free access. We may suspend, restrict, or terminate access to the Site, in whole or in part, at any time, for maintenance, updates, or other reasons, without prior notice.
11. Changes to These Terms
We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised terms.
12. Governing Law
These Terms of Use are governed by the laws of France, without regard to its conflict of law provisions. This does not deprive you, as a consumer, of the protection afforded by mandatory provisions of the law of the country in which you reside.
13. Contact
For any questions regarding these Terms of Use, please contact us [email].
This document is a working template provided for guidance only and should be reviewed by a legal professional before publication, particularly regarding product compliance requirements specific to outdoor and travel equipment.